1. No Returns on Digital Products
Since our products are digital and delivered instantly, returns are not applicable once the product has been purchased and delivered.
2. Refund Policy
Refunds will only be provided if the product is proven to be defective or not as described.
To request a refund, you must contact us within 7 days of receiving the product. All refund requests must be accompanied by an explanation and proof of the issue.
If approved, refunds will be processed within 7 business days and will be credited back to the original payment method used at the time of purchase.
3. How to Request a Refund
Email our support team at [support@namastenexus.com] with your order number, a detailed description of the issue, and any supporting evidence such as screenshots or error messages.
4. Download Issues
If you experience any difficulties downloading your digital product, please contact us at [support@namastenexus.com], and we will ensure that you receive a working file.
Shipping Policy for Digital Products
All digital products are delivered electronically via email. Once your payment is confirmed, you will receive an email with download instructions.
Delivery is immediate or within 24 hours of purchase. If you do not receive the email within this time frame, please check your spam folder or contact us for assistance.
